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Group Appointment Feature
The Group Appointment feature in Availabu allows businesses to manage appointments involving multiple participants effortlessly. By setting maximum capacity limits for each timeslot, businesses can optimize resources and provide seamless service to their customers.
Why Are Group Appointments Important?
Group appointments, also known as group visits or witnessed appointments, offer several benefits:
- Increased Revenue: Serve more clients simultaneously, boosting your business’s profitability.
- Improved Efficiency: Optimize resources and reduce the time required to see individual clients.
- Cost-Effective for Clients: Group appointments are often a more affordable option for customers while maintaining quality service.
- Flexible Service Delivery: Group visits can complement or substitute traditional one-on-one appointments, depending on the business model.
How to Set Up Group Appointments
Step 1: Configure Group Service in Settings
- Navigate to the Service Settings.
- Set the service type to Group Service.
- Specify the maximum number of participants allowed for the group appointment.
- Save the settings.
Step 2: Enable Customer Selection
When customers book a group appointment:
- They can specify the number of people attending.
- The system will automatically reserve the specified slots for the group, ensuring that capacity limits are maintained.
Step 3: Capacity Display
- When a timeslot’s capacity is reduced, a badge appears on the timeslot.
- The badge indicates:
- The total capacity of the timeslot.
- The number of slots already occupied.
Step 4: Google Calendar Integration
For services with group capacity:
- Add customers as attendees via Google Calendar.
- Each added customer reduces the available capacity for that timeslot in real time.
Benefits of Group Appointments
- Resource Management: Avoid overbooking and ensure that your office setup accommodates all participants comfortably.
- Customer Convenience: Customers can book appointments for themselves and their group members in one session.
- Real-Time Updates: Integrated capacity tracking ensures that timeslots reflect accurate availability.
By leveraging the Group Appointment feature in Availabu, businesses can enhance operational efficiency, increase revenue, and provide a better customer experience.